Cyber incident documentation is the process of recording what happened during a cyberattack, how it was handled, and what controls were in place. Sounds boring, doesn’t it? That’s probably why many businesses in Miami don’t spend much time thinking about it. But here’s the problem…once an insurance claim enters the picture, documentation is the first thing insurers look for. When a cyber incident hits, most teams are focused on stopping the damage. Systems are down. Phones